Processing

If the item you ordered is in stock, the processing time will take anywhere from 1 to 5 business days. If we do not have the item in stock, the processing time will take 1 to 3 weeks.

Shipping

Shipping to Switzerland – 2 or 3 days.

Shipping Carrier

Swiss Post

Order Cancellations and Changes

We cannot change or cancel the order after the order has been payed.

Returns & Refunds

Since the products are customized for our customers, we do not accept returns, refunds or exchanges.

Lost and Damaged

Sadly, we cannot assume responsibility for lost or damaged packages. We will do our best to locate your order, but any damaged or undelivered package will not be reshipped or refunded.